What Is Level 5 Hoarding?

The Clutter Image Rating scale runs from Level 1 (minimal clutter) to Level 5 (severe). Level 5 hoarding describes the most extreme cases — and these properties need specialist, carefully managed help.

What Level 5 looks like

At Level 5, a home is typically unsafe and barely habitable.

• Rooms are unusable for their intended purpose
• Significant structural clutter blocking access and exits
• Possible damage to the structure or services (water, power, gas)
• Serious sanitation issues, often with pests or waste
• Major fire and health risks to occupants and neighbours

Why specialist help is essential

Level 5 properties can be genuinely hazardous, with risks ranging from collapsing piles to biohazards. Our trained team carries out a careful risk assessment, uses appropriate protective equipment, and works methodically to make the property safe.

There is always a way forward

However severe a property looks, it can be recovered — we've done it many times. See our extreme hoarding cleanup service, or call 0800 494 7220 for confidential advice.

This guide is provided for general information by Durham Hoarding, hoarding cleanup specialists serving County Durham. It is not a substitute for professional medical advice.