Privacy Notice
Last updated: 2026-06-17
Durham Hoarding ("we", "us") is committed to protecting your privacy. This notice explains how we handle your personal information in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
What we collect
When you contact us through our website, by phone or by email, we may collect your name, email address, telephone number, town or area, and the details you provide about your enquiry.
How we use it
- To respond to your enquiry and provide a quote
- To arrange and carry out any work you ask us to do
- To keep records required for our business and legal obligations
Lawful basis
We process your data on the basis of your consent and our legitimate interest in responding to enquiries and providing our services.
Sharing your data
We do not sell your data. We only share information where necessary to deliver our service (for example, with your consent, when liaising with a support worker or landlord you have told us about) or where required by law.
How long we keep it
We keep enquiry and customer records only for as long as necessary, after which they are securely deleted.
Your rights
You have the right to access, correct or request deletion of your personal data, and to object to or restrict its processing. To exercise any of these rights, contact us at info@durhamhoarding.co.uk.
Cookies
This website uses only essential functionality and does not set non-essential tracking cookies. Embedded maps may set cookies from Google; you can control these in your browser settings.
Contact
For any privacy question, email info@durhamhoarding.co.uk or call 0800 494 7220. You also have the right to complain to the Information Commissioner's Office (ICO).