What Happens to Items Removed from a Hoarded Property?

A common and very reasonable question: once the clearance is done, where does everything go? We believe in responsible, transparent disposal that's kind to both your wallet and the planet.

Careful sorting comes first

Nothing is removed without your agreement. We sort items into clear categories — keep, donate, recycle and dispose — and we always set aside valuables, documents and keepsakes for you to review.

Where items go

• Usable goods are donated to charity wherever possible
• Recyclable materials are separated and recycled
• Items of higher value may be bought back, reducing your costs
• Remaining waste is disposed of responsibly under our waste carrier licence

Responsible and traceable

As fully licensed waste carriers, every load is handled lawfully and traceably, so nothing is fly-tipped and you have complete peace of mind.

Find out more

To talk through how we'd handle your clearance, call 0800 494 7220 or read about our house clearance service.

This guide is provided for general information by Durham Hoarding, hoarding cleanup specialists serving County Durham. It is not a substitute for professional medical advice.